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Queue Management System

Qwaiting represents an innovative cloud-based queue management software. While conventional Queue Systems primarily focus on reducing wait times, Qwaiting surpasses this objective by offering a comprehensive range of benefits. Our cutting-edge Queuing solutions not only streamline operations to enhance efficiency but also contribute to increased profitability, establish a secure environment, and elevate the overall visitor experience. When your customer service is exemplary, patrons are more than willing to wait.

With Qwaiting, visitors can conveniently check-in for service through their mobile phones and patiently await their turn to be served. Your staff will receive all the necessary information in real-time to deliver personalized and exceptional customer service. By gaining insights into the entire customer journey and staff performance, you can make more informed and strategic business decisions using the valuable data we collect.

Our Key Features

Cloud Technology
QR Code Based
Customer Feedback
Appointment System
Testimonials

Our Clients & Our Pride

We are pleased to share our exceptional experience with Soft Built Solutions for delivering an innovative and comprehensive Hospital Management Solution to Janta Hospital. Right from the beginning, the team at Soft Built Solutions exhibited a profound understanding of the healthcare industry and our specific requirements. They conducted thorough consultations with our staff, taking into account the unique challenges we faced in managing a busy hospital environment. Their attentiveness and willingness to comprehend our needs were truly commendable.

Ajay Sharma-Operations

We are delighted to express our utmost satisfaction and gratitude to Soft Built Solutions for their outstanding delivery of the Que Waiting System to the University of Singapore. As one of the leading universities in the region, we had been searching for a cutting-edge solution to optimize our queuing processes and enhance the overall experience of our students, faculty, and visitors. Soft Built Solutions exceeded our expectations and proved to be the perfect partner for this project.

Director IT

We are thrilled to share our experience with Soft Built Solutions, a remarkable company that has delivered exceptional accounting software to Nav Accounting-Canada. As a leading accounting firm in Canada, we were in search of a reliable and efficient software solution to streamline our operations and enhance our client services. Soft Built Solutions came to our rescue and exceeded all our expectations.

Vasneet

Soft Built Solutions' expertise in CRM development transformed our sales and customer service processes. Their team took the time to understand our requirements and customized the CRM system to align perfectly with our workflows. Thanks to their exceptional support, training, and ongoing enhancements, we now have a robust and efficient CRM solution that has enhanced our customer interactions and sales performance.

Rajiv Khanna -TMA

As a start-up, we were looking for a reliable technology partner to help us establish our online presence. Soft Built Solutions came highly recommended, and they didn't disappoint! From the initial consultation to the final launch, their team was responsive, flexible, and highly knowledgeable. They developed a user-friendly e-commerce platform that has significantly contributed to our business growth.

Marry - CFO Pest Solutions Perth

Working with Soft Built Solutions has been a game-changer for our business. Their dedication to understanding our unique challenges and delivering innovative solutions is commendable. Their prompt communication and ongoing support have made them a trusted partner. We are extremely satisfied with the web development services they provided and look forward to collaborating with them on future projects.

Rahul Bhardwaj- Manager ( CKTP)

Soft Built Solutions exceeded our expectations in every way! Their team displayed an exceptional level of technical expertise and professionalism throughout the entire project. They delivered a customized software solution that perfectly catered to our business needs, streamlining our processes and boosting efficiency. We highly recommend Soft Built Solutions for any IT requirements!

Jim -CEO Falcon Guards

Frequently Asked Questions

Queue management software is a system that helps organizations efficiently manage customer queues and streamline service processes. It works by enabling customers to join virtual queues through various channels and providing real-time information to staff to optimize service delivery.

Queue management software can enhance customer satisfaction by reducing wait times, improving service efficiency, and providing valuable data for better decision-making. It leads to increased customer loyalty and operational productivity.

Yes, queue management software is adaptable and beneficial for businesses of all sizes and industries. It can be customized to meet the specific needs and workflows of different businesses

Queue management software typically uses various communication channels like SMS notifications, digital signage to inform customers about their queue status and estimated wait times.

Yes, queue management software is designed to be user-friendly and intuitive for both customers and staff. Customers can easily join queues, while staff can efficiently manage and monitor the queue process.
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